Travisso's Privacy Policy

Privacy Policy: This Privacy Policy (the “Policy”) is an extension of Travisso’s (“our” or “we”) commitment to combine quality products and services with integrity, when you provide Personal Information to us. By your access or use of this Web Site, you hereby agree to the terms of this Privacy Policy, which are incorporated into the Legal Terms posted on this Website by reference. This Privacy Policy shall apply only to individual consumers and solely to information collected by this Website. This Privacy Policy is last updated and effective as of April 2014 (“Effective Date”) and applies to personal and financial information submitted on this Website on or after the Effective Date.

Travisso, Ltd., a Texas limited partnership and its subsidiaries and affiliates (collectively referred to as “Travisso”) provide information to the homebuying public, REALTORS®, other real estate brokers, trade partners and other users of the Internet regarding Travisso’s Neighborhood Builders, homes, affiliated financial services and other related products and services through the Web Site at www.travisso.com (the “Web Site”). Your privacy is very important to us, as well as to our respective subsidiaries and affiliates (collectively, “we,” “us” or “our”) and we are committed to protecting the privacy of its customers and potential customers. To demonstrate this commitment, Travisso has created this Privacy Policy (as defined above) governing Travisso’s use of the information that is collected through this Web Site. By accessing and viewing this Web Site, you agree to the terms and conditions of this Privacy Policy. This Privacy Policy shall apply only to individual consumers and solely to information collected by this Web Site.

Updates to this Policy: This Policy might change over time in Travisso’s sole discretion. The most recent version of this Policy will be posted here.

About this Policy: This Policy describes the privacy practices only on the websites and mobile phone applications where it appears. This policy explains the practices of all our brands, which include Travisso, and others. Please note that Travisso and/or its affiliates may have separate privacy policies concerning information obtained through means other than the Web Site.

Collection of Information: Even if you do nothing during your visit to the Web Site other than browse through the Web Site and read the information contained on the web pages, Travisso will nevertheless gather certain information about your visit automatically. This information does not identify you personally, but may, for example, reflect how you found or were directed to or used the Web Site. In addition, you may at your option provide personal identification or other information through the Web Site (for example, by way of your explicit request that Travisso send you requested information via e-mail or regular mail). It is possible, too, that your REALTOR®/Real Estate Agent may provide us with personal information concerning you or the Travisso neighborhood, builders and homes in which you are interested.

Travisso gathers your IP address when you use any portion of the Web Site. Travisso also collects the name and URL of the Web Site that you visited immediately preceding your visit to the Web Site. Travisso uses this information on an aggregate basis to better understand Travisso’s prospective customers and homebuyers, and Travisso may disclose this information to business and trade partners on an aggregate basis. Travisso also uses “cookies” to store your preferences in order to make your use of the Web Site more productive. Cookies are small files created by Web Sites that reside on your computer’s hard drive and store information about your use of a particular web site.

This Web Site utilizes browser cookies to advertise to our Web Site’s prospects across the Internet. We collect Non-Personally Identifiable Information about your visits to our Web Site and your interaction with our products and services. The anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. No Personally Identifiable Information is collected during this process. If you do not want travisso.com to collect this information, you may opt out of the service at any time. Opting out will not in any way affect your use of our Web Site. You may opt out at any time by clicking on the link found in any of our e-mailed communications sent based on your prior request or by contacting our Privacy Administrator as indicated below.

Disclosure and Use of Information: Travisso uses your contact information to respond to your requests for information or service, for general record-keeping purposes and to otherwise contact you about promotions and available products or services or, in unlikely circumstances, to contact you regarding product recalls. More specifically, Travisso may use your contact information to mail you Travisso’s newsletter, Neighbor to Neighbor, or other promotional material or notification of special offers. Using your contact information, Travisso may also send you e-mail messages under the following circumstances, among others:

• to respond to an inquiry or request for information;
• to thank you for contacting Travisso;
• to welcome you to Travisso and to its products, neighborhood builders and services;
• to explain new product offerings and features of our services;
• to notify you of special promotions;
• to communicate with you after the purchase of a home about your home and your use of our related services; and
• to contact you after the purchase of a home regarding warranty services

Travisso does not sell, rent, share or otherwise disclose mailing lists or other personal information obtained through the Web Site to or with any non-affiliated companies (other than those neighborhood builders with whom you have expressed interest). However, your contact information may be available or provided to third-party service providers and contractors (such as the Web Site developer) that are contractually obligated to protect your information as disclosed in this Privacy Policy. In order to maintain accurate records concerning communications that Travisso may have received from or sent to you, Travisso may also indefinitely store any information that you provide to Travisso through the Web Site.

Requests for Services: You may request information regarding specific Travisso’ neighborhoods, builders, homes, financial services and other related products and services through the Web Site by submitting the requested contact information. You may not, however, purchase a home or any service directly through the Web Site. Any home warranty service request submitted through the Web Site is merely a request for a Travisso representative to contact you regarding such services or to put you in contact with your builder’s customer service department responsible for servicing your warranty.

Third-party Web Sites: The Travisso Web Site contains references to products of other companies and links to other web sites, including Web Sites that are not maintained or controlled by Travisso. The links to those other web sites are placed for your convenience only, and do not comprise any warranty or endorsement on the part of Travisso as to the companies, products, services, information, warranties, incentives or programs associates with these Web Sites. Similarly, Travisso makes no warranty or endorsement of non-affiliated companies and products that appear on this Web Site. Travisso is not responsible for the privacy practices of such other web sites, and you are encouraged to review their privacy policies and terms of use. The fact that a link to a third-party web site exists on the Travisso Web Site does not mean that the third-party site operates under the same or similar privacy practices as set forth in the Travisso Privacy Policy.

Security Precautions: Travisso takes precautions to protect data and information under its control from misuse, loss or alteration. Travisso’ security measures include industry-standard technology and equipment to help protect your information, and Travisso maintains security measures to allow only the appropriate personnel and contractors access to your information. Unfortunately, no system can ensure complete security, and Travisso disclaims any liability resulting from use of the Web Site.

Sweepstakes, Promotions, and Community Activities: We may from time to time offer sweepstakes, promotions (including incentive programs), community activities, and other programs in which we may request Personal Information. Your participation in any such sweepstakes, promotion, activity or program will be subject to the official rules of such sweepstakes or the terms and conditions of such promotion or activity, or any release that you may sign, and any additional related conditions that may be posted on this or other applicable websites, or as otherwise provided.

Incentive Programs and Similar Promotions for Real Estate Professionals: We may offer from time to time rewards programs and various other sweepstakes, promotions, and incentive programs (“Broker Bonus Programs”) specifically for real estate professionals, in which we request Personal Information, such as your name, address, email address, and phone number. The participation of real estate professionals in a Broker Bonus Program will be subject to the terms and conditions, or official rules, of such program, any release you may sign and any additional related conditions that may be posted on this or other applicable websites, or as otherwise provided.

Notification of Changes: If Travisso changes its Privacy Policy, the changes will be posted on this Web Site. If at any time Travisso decides to use or disclose a user’s personally identifiable information in a manner different from that stated at the time it was collected, Travisso will notify affected users by e-mail. Travisso will otherwise use and disclose a user’s personally identifiable information in accordance with the Privacy Policy that was in effect when such information was collected.

Exceptions: Other than as set forth above, Travisso will not otherwise use or disclose any of your personal information except to the extent reasonably necessary to: (i) process your information and to correct technical problems and malfunctions in the Web Site or the computer systems supporting the Web Site; (ii) protect the security and integrity of the Web Site; (iii) protect the rights and property of Travisso and others; (iv) take precautions against liability; (v) respond to claims that your information violates the rights and interests of third-parties; (vi) respond to judicial or administrative process or otherwise comply with applicable law; and (vii) to assist law enforcement agencies in connection with investigations or matters related to public safety.

Changes to Your Information: You may change or update information you previously provided to Travisso at any time by contacting the Travisso Sales & Marketing Department via e-mail at: update@travisso.com.

Stopping E-mails and Promotional Materials: You may elect to “opt out” of the Travisso e-mail system by by contacting the Travisso Privacy Officer by e-mail at update@travisso.com.

You may at any time request to be removed from our email list by clicking the unsubscribe link in any email you receive from us. Alternatively, you may notify us via e-mail. In the event you elect not to receive any future contacts from us, we will endeavor to remove your name from our email list within 10 business days.

Questions and Comments: Questions or comments concerning this Privacy Policy may be directed to the Travisso Privacy Officer by e-mail at update@travisso.com.