Updates to this Policy: This Policy might change over time in Travisso's sole discretion. The most recent version of this Policy will be posted here.
About this Policy: This Policy describes the privacy practices only on the websites and mobile phone applications where it appears. This policy explains the practices of all our brands, which include Travisso, and others. Please note that Travisso and/or its affiliates may have separate privacy policies concerning information obtained through means other than the Web Site.
Collection of Information: Even if you do nothing during your visit to the Web Site other than browse through the Web Site and read the information contained on the web pages, Travisso will nevertheless gather certain information about your visit automatically. This information does not identify you personally, but may, for example, reflect how you found or were directed to or used the Web Site. In addition, you may at your option provide personal identification or other information through the Web Site (for example, by way of your explicit request that Travisso send you requested information via e-mail or regular mail). It is possible, too, that your REALTOR®/Real Estate Agent may provide us with personal information concerning you or the Travisso neighborhood, builders and homes in which you are interested.
Travisso gathers your IP address when you use any portion of the Web Site. Travisso also collects the name and URL of the Web Site that you visited immediately preceding your visit to the Web Site. Travisso uses this information on an aggregate basis to better understand Travisso's prospective customers and homebuyers, and Travisso may disclose this information to business and trade partners on an aggregate basis. Travisso also uses "cookies" to store your preferences in order to make your use of the Web Site more productive. Cookies are small files created by Web Sites that reside on your computer's hard drive and store information about your use of a particular web site.
This Web Site utilizes browser cookies to advertise to our Web Site's prospects across the Internet. We collect Non-Personally Identifiable Information about your visits to our Web Site and your interaction with our products and services. The anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. No Personally Identifiable Information is collected during this process. If you do not want travisso.com to collect this information, you may opt out of the service at any time. Opting out will not in any way affect your use of our Web Site. You may opt out at any time by clicking on the link found in any of our e-mailed communications sent based on your prior request or by contacting our Privacy Administrator as indicated below.
Disclosure and Use of Information: Travisso uses your contact information to respond to your requests for information or service, for general record-keeping purposes and to otherwise contact you about promotions and available products or services or, in unlikely circumstances, to contact you regarding product recalls. More specifically, Travisso may use your contact information to mail you Travisso's newsletter, Neighbor to Neighbor, or other promotional material or notification of special offers. Using your contact information, Travisso may also send you e-mail messages under the following circumstances, among others:
• to respond to an inquiry or request for information;
• to thank you for contacting Travisso;
• to welcome you to Travisso and to its products, neighborhood builders and services;
• to explain new product offerings and features of our services;
• to notify you of special promotions;
• to communicate with you after the purchase of a home about your home and your use of our related services; and
• to contact you after the purchase of a home regarding warranty services
Requests for Services: You may request information regarding specific Travisso' neighborhoods, builders, homes, financial services and other related products and services through the Web Site by submitting the requested contact information. You may not, however, purchase a home or any service directly through the Web Site. Any home warranty service request submitted through the Web Site is merely a request for a Travisso representative to contact you regarding such services or to put you in contact with your builder’s customer service department responsible for servicing your warranty.
Security Precautions: Travisso takes precautions to protect data and information under its control from misuse, loss or alteration. Travisso' security measures include industry-standard technology and equipment to help protect your information, and Travisso maintains security measures to allow only the appropriate personnel and contractors access to your information. Unfortunately, no system can ensure complete security, and Travisso disclaims any liability resulting from use of the Web Site.
Sweepstakes, Promotions, and Community Activities: We may from time to time offer sweepstakes, promotions (including incentive programs), community activities, and other programs in which we may request Personal Information. Your participation in any such sweepstakes, promotion, activity or program will be subject to the official rules of such sweepstakes or the terms and conditions of such promotion or activity, or any release that you may sign, and any additional related conditions that may be posted on this or other applicable websites, or as otherwise provided.
Incentive Programs and Similar Promotions for Real Estate Professionals: We may offer from time to time rewards programs and various other sweepstakes, promotions, and incentive programs (“Broker Bonus Programs”) specifically for real estate professionals, in which we request Personal Information, such as your name, address, email address, and phone number. The participation of real estate professionals in a Broker Bonus Program will be subject to the terms and conditions, or official rules, of such program, any release you may sign and any additional related conditions that may be posted on this or other applicable websites, or as otherwise provided.
Exceptions: Other than as set forth above, Travisso will not otherwise use or disclose any of your personal information except to the extent reasonably necessary to: (i) process your information and to correct technical problems and malfunctions in the Web Site or the computer systems supporting the Web Site; (ii) protect the security and integrity of the Web Site; (iii) protect the rights and property of Travisso and others; (iv) take precautions against liability; (v) respond to claims that your information violates the rights and interests of third-parties; (vi) respond to judicial or administrative process or otherwise comply with applicable law; and (vii) to assist law enforcement agencies in connection with investigations or matters related to public safety.
Changes to Your Information: You may change or update information you previously provided to Travisso at any time by contacting the Travisso Sales & Marketing Department via e-mail at: [email protected] or regular mail at Travisso Privacy Officer 11200 Lakeline Blvd. Suite 150A Austin, TX 78717 or via telephone at 512-243-8583.
Stopping E-mails and Promotional Materials: You may elect to "opt out" of the Travisso e-mail system by affirmatively choosing to do so at https://travisso.com/opt-out. You may also stop e-mail messages and other promotional mailings by contacting the Travisso Privacy Officer by e-mail at [email protected] or by regular mail addressed to Privacy Officer, Travisso, 11200 Lakeline Blvd. Suite 150A Austin, TX 78717 or via telephone at 512-243-8583.